We offer professional in-house and outsourced IT Support. We supply a comprehensive range of hardware and peripherals. Stay up-to-date with all your software requirements.

Why Do I Need IT Support?

As your business grows, so do your IT and Connectivity needs. At WLV Solutions, we’re committed to providing you with scalable IT support solutions. We identify your unique business needs within your environment, as we are able to provide onsite or offsite IT support.

What is Tech Support?

When we say tech support, we refer to all of the support, repairs, maintenance, and supply of all of your technology and IT equipment. With our experience and competitive pricing, you really have no other option.

Software Support

  • Microsoft Office
  • Adobe Software
  • Microsoft Windows
  • Antivirus Installations

Hardware Support

  • Network Support
  • Firmware Updates
  • Data Backup / Recovery
  • Microsoft Migration

Infrastructure Support

  • Cabling
  • Hardware Server
  • Switches/Routers
  • CCTV Cameras

Identifying hardware and software solutions

  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.

Installing and configuring hardware and software

  • Following up with clients to ensure the problem is resolved
  • Replacing or repairing the necessary parts
  • Supporting the roll-out of new applications

Speaking to customers and quickly get to the root of their problem

  • Managing multiple cases at one time
  • Providing timely and accurate customer feedback
  • Talking customers through a series of actions to resolve a problem